FAQ'S

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

Check-in time?

Check-in: After 3:00 PM

Check-out time?

Check-out: By 12:00 PM

What is the AQI ?

An AQI below 10 ensures that guests at Malabar Villas enjoy exceptionally clean and fresh air, creating a perfect environment for relaxation and rejuvenation. This ideal air quality enhances your overall well-being, making your stay healthier and more refreshing. Whether you’re here for a peaceful retreat or to explore nature, the pristine air quality aligns with the luxury and eco-conscious living experience, offering you a truly rejuvenating escape.

Is Reception open 24 hours?

Yes, Reception service is available 24 hours. As part of amã Stays & Trails’ luxury offerings, personalized service is expected.

Can I leave my luggage?

Yes, we can look after your luggage. If at check in your room is not ready yet or in case of early check out after .We will store your luggage free of charge on your check-in and check-out days.

Internet connection?

Yes, Wi-Fi access is available throughout the villa.

Which is the nearest airport?

The nearest airport is Calicut International Airport, approximately 53 km away (a 1-hour and 43-minute drive).

Can I request airport pick-up?

Yes, airport pick-up services are available for $12 per package.

Does the villa offer dining options?

Yes, the villa provides a traditional Kerala dining experience, including local delicacies like Puttu, Kadala Curry, and Fish Moilee prepared by in-house chefs. Customizable meals with fresh, locally sourced ingredients are also available.

What are some nearby attractions?

Malabar Wildlife Sanctuary and Thonikadav Reservoir (with spectacular views).

Churathode Waterfall for hiking and picnics.

Bird watching and wildlife photography trails.

Edakkal Caves and Banasura Sagar Dam.

What unique amenities does the villa offer?

Tree House
Private Swimming Pool, infinity pool & Jacuzzi
Yoga Deck
Bonfire and Barbecue
Event Space and Outdoor Games
Elder-Friendly First Floor with Wheelchair Access

Is the property eco-friendly?

Yes, the villa incorporates sustainable practices such as solar energy, rainwater harvesting, and organic gardening.

Are pets allowed?

Yes, pets are welcome at the property.

Does the villa have a cancellation policy?


Free cancellation: Up to 15 days before arrival.
Penalty policies:
8-14 days before arrival: 1-night penalty applies.
0-7 days before arrival: 100% penalty.

Can I bring my own alcohol?

Yes, BYO (Bring Your Own) alcohol is permitted.

What additional services are provided?


Airport pick-up for $12/package.
Laundry service for $8/person.
Doctor on call (charges applicable).

What room facilities are provided?

Balcony or Terrace
Breakfast Included
Flat-screen TV
Hairdryer
Ironing Board
Tea Kettle
Safe
Shower and Bathtub
Swimming Pool and Jacuzzi
Telephone
Towel Warmer
Writing Desk

< 0

Air Quality Index

If you have any questions feel free to contact us!

contact@oecgreendevelopers.com
+91 9969533443

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